Last Orders
All orders are shipped on the same
working day for Next Day Delivery
as long as the order is received
before 4.00pm.
Delivery Charges
| Next Day Delivery |
Valves & Fittings
excluding Pipe |
Order Cost above £350
ex VAT |
FREE |
Order Cost below £350
ex VAT |
£10.00 |
Valves & Fittings
including Pipe |
Order Cost above £1000
ex VAT |
FREE |
Order Cost below £1000
ex VAT |
£20.00 |
Returns Procedure (Valves & Fittings Only)
Once an order has been despatched it cannot be cancelled, however once you have received the goods you can return them by following the procedure below:
- You have 3 days from receipt of goods to start this procedure.
- Call the pipestock.com sales team on 0845 634 1053 (local rate) and request a product return authority number and return address.
- Pack up the goods and return them in their original packaging via a reputable carrier of your choice.
- Once we have received the goods back we will check them for their merchantable quality and take them back into stock. If there is a problem we will call you.
- You will receive a credit less 25% for restocking.
Product Failure
Should a product fail please call us immediately to discuss the options.
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Important Small Print
Delivery: Delivery will be made by a UK national carrier. Should there be any damaged or missing packages it is important that any missing or damaged parcels are documented.
- Missing items: The drivers consignment documents detail the number of parcels and bundles of pipe. If parcels and/or lengths of pipe are missing please write “MISSING ITEMS” on the drivers consignment note.
- Damaged items: If parcels and/or lengths of pipe are damaged please write “DAMAGED ITEMS” on the drivers consignment note.
Without this being logged on the drivers paperwork we are unable to offer a replacement or credit for missing and damaged items.
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